Services

Operational AML support for regulated entities

A full operational stack — from onboarding through monitoring, QA, remediation and staffing — executed under your policies and your MLRO's supervision.

Service · 01

Outsourced AML Operations

End-to-end operational AML capacity delivered under your policies, your risk appetite and your MLRO's supervision.

Common client pain points
  • Hiring & retaining AML staff
  • Spiking workloads
  • Cost pressure
  • Inconsistent execution
Operational challenges
  • Scaling without losing quality
  • Managing peak alert volumes
  • Maintaining audit trail
How we help
  • Dedicated or shared analyst pods
  • Defined SLAs and KPIs
  • Continuous QA and reporting
Business benefits
  • Predictable cost base
  • Faster ramp-up
  • Operational resilience
Service · 02

KYC / CDD Operations

Onboarding execution at scale — identification, verification, risk classification and ongoing CDD updates.

Common client pain points
  • Slow onboarding
  • Drop-off at KYC
  • Inconsistent file quality
Operational challenges
  • Multi-jurisdiction document standards
  • Entity structures
  • UBO identification
How we help
  • Tiered review by risk
  • Standardised file templates
  • Maker-checker controls
Business benefits
  • Shorter time-to-yes
  • Higher file quality
  • Reduced rework
Service · 03

Enhanced Due Diligence

Source of wealth and source of funds analysis, complex EDD files, PEP and adverse media review.

Common client pain points
  • Backlog of EDD cases
  • Complex SoW analysis
  • Subjective decisions
Operational challenges
  • Cross-border evidence gathering
  • Adverse media noise
  • PEP family/associates mapping
How we help
  • Specialist EDD analysts
  • Structured evidence templates
  • Independent review
Business benefits
  • Defensible files
  • Consistent risk decisions
  • Faster turnaround
Service · 04

Transaction Monitoring Support

L1 and L2 alert review against your scenarios, with structured disposition and escalation paths.

Common client pain points
  • High false-positive rates
  • Backlog of alerts
  • Inconsistent narratives
Operational challenges
  • Scenario tuning evidence
  • Cross-channel correlation
  • Audit-ready narratives
How we help
  • Disciplined alert handling
  • Pattern feedback to your TM team
  • Tuning recommendations
Business benefits
  • Reduced backlog
  • Improved alert quality
  • Stronger narratives
Service · 05

PEP & Sanctions Review

Hit disposition for sanctions, PEP and adverse media with full audit trail.

Common client pain points
  • High false positives
  • Vendor list noise
  • Inconsistent rationale
Operational challenges
  • Name-matching ambiguity
  • Real-time screening volumes
How we help
  • Standardised disposition logic
  • Documented rationale
  • Escalation playbooks
Business benefits
  • Lower noise
  • Defensible records
  • Faster handling
Service · 06

QA & File Reviews

Independent quality assurance against your SOPs and regulatory expectations.

Common client pain points
  • Audit findings
  • Inconsistent decisions
  • Limited internal QA capacity
Operational challenges
  • Sample design
  • Root-cause analysis
How we help
  • Risk-based sampling
  • Clear scoring rubric
  • Trend reporting to MLRO
Business benefits
  • Audit readiness
  • Continuous improvement
  • Visible quality metrics
Service · 07

AML Remediation Projects

Time-boxed remediation of KYC, EDD, TM or screening backlogs with clear deliverables.

Common client pain points
  • Regulatory remediation orders
  • Legacy book quality gaps
  • Backlogs after growth
Operational challenges
  • Volume planning
  • Decision consistency
  • Stakeholder reporting
How we help
  • Project plan with milestones
  • Dedicated remediation pod
  • Weekly KPIs
Business benefits
  • Predictable delivery
  • Documented outcomes
  • Closed gaps
Service · 08

AML Staffing Support

Dedicated or shared analyst capacity, scaled up or down as your pipeline changes.

Common client pain points
  • Hiring lead times
  • Local talent shortages
  • Headcount caps
Operational challenges
  • Onboarding speed
  • Quality during ramp-up
How we help
  • Pre-trained analyst bench
  • Fast allocation
  • Embedded QA
Business benefits
  • Flexible capacity
  • Lower fixed costs
  • Continuity
Service · 09

AML Training

Operational AML training aligned with your SOPs, risk appetite and tooling.

Common client pain points
  • Generic training material
  • Knowledge gaps
  • Onboarding time
Operational challenges
  • Sector-specific scenarios
  • Tooling familiarity
How we help
  • Tailored modules
  • Case-based learning
  • Refresher cycles
Business benefits
  • Higher first-pass quality
  • Shorter ramp-up
  • Documented competence
Service · 010

Operational AML Frameworks

Operating model design — workflow, RACI, SLAs, MI and governance — to support AML operations.

Common client pain points
  • Unclear ownership
  • Missing MI
  • Manual workarounds
Operational challenges
  • Tooling fragmentation
  • Reporting cadence
How we help
  • Workflow design
  • MI and dashboards
  • Governance forums
Business benefits
  • Clear accountability
  • Visible operations
  • Scalable structure